Being trusted to create new travel experiences for those who have never travelled is such a privilege. Then to have these clients return again and again and refer their friends and family is the biggest compliment I could ask for," she says.
Since starting her own family, Ruth has introduced her love of travel to her son, Joe. One of her most cherished memories was an immersive homestay near the Mekong Delta in Vietnam when Joe was just seven years old.
"Even with the language barrier, we all somehow managed to share the cooking and enjoy the time together with this large family of all ages. We had such fun sharing music, food, and laughter—an experience none of us will ever forget," says Ruth.
It's moments like these that define Ruth's approach – a fusion of cultural immersion and genuine connection. And while Asia still holds a special place in her heart, Ruth's favourite destination is Alaska, where the stunning beauty of both scenery and wildlife took her breath away. Ruth's personal travels extend beyond land-based adventures to the high seas, with a wealth of cruise experiences with Explora Journeys, Windstar, Azamara, Celebrity, Princess, and Royal Caribbean, making her your go-to when it comes to the perfect cruise itinerary.
This extensive travel experience and industry knowledge have enriched her understanding of diverse cultures and destinations, enabling her to offer the very best advice and curate tailor-made experiences for her clients. Her commitment to exceptional service has earned her glowing testimonials from her loyal clients, many of whom return year after year, praising her efficiency, industry knowledge, delightful manner, and personal touch.
For Ruth, travel isn't just about ticking off destinations; it's about creating lasting memories and forging connections that transcend borders.
Whether you're dreaming of exploring the vineyards of Europe or cruising through the majestic fjords of Alaska, Ruth Hayes is standing by to help curate your perfect journey.
Testimonials
Ruth was an amazing travel agent! She made planning our trip effortless and stress-free, handling every detail with care and expertise based on our preferences. Her recommendations for hotels were outstanding, and many of the activities she organised were spot-on. Highly recommend her for your next adventure!
Wonderful customer service from Ruth Hayes. So great to find a travel agent that still provides the service we all search for. Efficient, responsive, offers options and has a great customer manner. Happy to recommend Ruth and Travel Associates at Burleigh.
Ruth Hayes is the BEST! She has booked our two Europe trips and everything ran so smoothly. Ruth also booked the most wonderful hotels which all were in walking distance of all the attractions. We couldn't have done it without her. Thanks Ruth, you will definitely see Craig and I again.
Ruth H and her colleagues have for over 10 years taken away any air travel hassles that I may have had. I never need stress about flying anywhere, as she knows and understands all my travel needs and requirements. Ruth is always helpful and kind, even when my requests have been at short notice and to unfamiliar places. I highly recommend her experience and travel knowledge to any business traveller. I simply send a short email of my desired destination and arrival date requirements, and Ruth makes it all happen. I simply board the plane. Thank you Ruth.
Ruth, you are an amazing asset to Travel Associates, with your meticulous organisation of our recent 'Bucket List' vacation to Alaska, Canada & North America. We know how difficult and frustrating it has been for the Travel Industry and families with the disruptive world events. You successfully planned our twice re scheduled itinerary and kept us informed over three long years of uncertainty. Thank you again for your professionalism, travel knowledge, unsinkable enthusiasm and SOH. We will certainly use your services again and will speak highly of you and Travel Associates. A fantastic job. Well done.
